1. No physical shipping
Hyderabad Holidays Co. does not sell or ship physical products. All our services are delivered electronically or in person at our office.
2. What you receive and when
| Service | Delivered as | Delivered within |
|---|---|---|
| Flight ticket | E-ticket by email and WhatsApp | Within 2 hours of payment, in working hours |
| Hotel booking | Hotel voucher by email and WhatsApp | Within 24 hours of supplier confirmation |
| Holiday package | Booking confirmation, vouchers and day-wise itinerary | Confirmation within 24 hours; final vouchers 3–7 days before departure |
| e-Visa | Visa copy by email and WhatsApp | As soon as the authority issues it |
| Sticker visa | Passport returned by the visa centre | Collect at our office or courier on request |
| Invoice | GST invoice by email | Within 24 hours of payment |
3. Passport courier
Where a passport is returned by courier, we use a tracked service and share the tracking number. Courier charges are listed on your quote. We are not responsible for delays caused by the visa centre or courier company, but we will follow up on your behalf.
4. If you have not received your documents
Check your spam folder first, then contact us at +91 70750 40406 or contact@hydholidays.com. We will resend documents immediately.